Terms & Conditions
1. Acceptance of Terms
By accessing MYTH TOPUP, creating an account, loading MYTH Tokens, or purchasing a digital product, you agree to these Terms & Conditions and acknowledge our Privacy Policy.
2. Services
MYTH TOPUP provides top-up services and related digital products for all supported games and products made available through the MYTH TOPUP website. Supported games, packages, prices, promotions, availability, and payment methods may be added, removed, or changed from time to time.
3. Customer Account Information
You are responsible for entering the correct Player ID, User ID, Server ID, Zone ID, selected game, package, and contact information. Always verify these details before confirming an order.
MYTH TOPUP is generally unable to reverse a digital product that has already been successfully delivered to the account information supplied by the customer.
4. Pricing
Current prices are displayed before confirmation. Prices may change because of supplier costs, payment-processing costs, exchange-rate movements, publisher changes, promotions, or operating conditions.
If an obvious pricing or technical error occurs, MYTH TOPUP may pause the affected transaction and provide an appropriate resolution instead of processing an unintended price.
5. Payments
Payments may be processed through third-party providers such as PayMongo and QRPh. A generated checkout page or QR code does not by itself mean an order has been paid. Payment must be successfully verified by MYTH TOPUP before an order is treated as paid.
Do not make a second payment for the same transaction unless instructed by MYTH TOPUP Support.
6. Digital Delivery
Processing may begin after successful payment verification. Delivery time may vary because of game-publisher systems, supplier availability, maintenance, network outages, payment verification, or other technical conditions. Instant delivery cannot be guaranteed in every situation.
7. Refunds and Cancellations
Because top-ups are digital products, orders generally cannot be cancelled or refunded after successful delivery to the supplied game account.
A refund, replacement, or other appropriate resolution may be considered when payment was successfully collected but fulfillment permanently failed, a duplicate payment was verified, MYTH TOPUP could not provide the purchased product, or applicable law requires another remedy.
Nothing in these Terms removes rights that cannot lawfully be excluded.
8. MYTH Tokens
MYTH Tokens are internal MYTH TOPUP purchase credits for eligible products. They are not cryptocurrency, investments, bank deposits, or legal tender, and they do not earn interest.
Token-loading rates and Token product prices are shown before confirmation. Unless MYTH TOPUP expressly provides otherwise or applicable law requires it, MYTH Tokens are not withdrawable or redeemable for cash.
9. MYTH Points, Missions and Rewards
MYTH Points and promotional rewards have no cash value unless expressly stated. Eligibility, missions, rewards, and redemption options may change. MYTH TOPUP may investigate or reverse points obtained through fraud, abuse, duplicate processing, or technical error.
10. Account Security
You are responsible for protecting your login credentials. You must not access another customer's account, manipulate balances, exploit bugs, interfere with MYTH TOPUP systems, or use the service for fraudulent or unlawful activity.
11. Fraud and Abuse
MYTH TOPUP may delay, reject, cancel, restrict, or investigate transactions reasonably suspected of unauthorized payment use, fraud, chargeback abuse, automated abuse, pricing exploitation, account manipulation, or other unlawful conduct.
12. Maintenance and Availability
MYTH TOPUP may temporarily disable purchasing or other functions for security updates, supplier integrations, catalog updates, infrastructure work, payment-system maintenance, bug fixes, or emergency maintenance.
13. Third-Party Services and Trademarks
MYTH TOPUP may depend on game publishers, suppliers, payment providers, hosting providers, notification services, and communication platforms. Interruptions in third-party systems may be outside MYTH TOPUP's direct control.
Game names, logos, trademarks, and other third-party intellectual property belong to their respective owners. Unless expressly stated, MYTH TOPUP does not claim official affiliation with those third-party brands.
14. Limitation of Liability
To the extent permitted by applicable law, MYTH TOPUP is not responsible for losses caused solely by circumstances outside its reasonable control, including publisher outages, supplier outages, payment-provider downtime, network failures, or incorrect customer-supplied game account information.
15. Changes to These Terms
These Terms may be updated when MYTH TOPUP services, features, payment methods, or legal requirements change. The effective date will be updated when a revised version takes effect.
16. Governing Law
These Terms are governed by applicable laws of the Republic of the Philippines, without limiting mandatory consumer protections that may apply.
17. Contact Support
For transaction, account, or service concerns, contact MYTH TOPUP through our official channels:
Include your Order Code or Deposit Code when contacting support about a transaction.